Safeguarding Statement – Protecting Adults and Children

At Haus of Ästhetik, your safety and wellbeing are our priority. We are committed to protecting adults, young people, and children from abuse, neglect, or exploitation.

This includes taking extra care to protect children and young people, particularly were vulnerability, consent, or wellbeing may be affected.

Our responsibilities

• We have clear safeguarding procedures in place for both adults and children.

• All staff are trained to recognise signs of abuse and know how to act.

• Safeguarding concerns are taken seriously and acted upon promptly.

Who is responsible

• Designated Safeguarding Lead (DSL): Michelle Caudren, Safeguarding Adults and Children (Level 3 trained).

• Deputy Safeguarding Lead: A senior clinician trained to the same level, acting in Michelle’s absence.

• Governance and Assurance Oversight: Our safeguarding processes are independently reviewed by a senior governance officer to ensure fairness and accountability.

If you have a safeguarding concern

• Speak to any member of staff, who will ensure your concern is escalated appropriately.

• Ask to speak directly to Michelle Caudren.

• You can also submit a safeguarding concern online using our confidential safeguarding form, available in our website footer or at:

  https://www.hausofasthetik.com/safeguarding-form

If you feel unable to raise a concern within the clinic, you may contact:

• Derbyshire Safeguarding Children’s Services: 01629 533190

• Derbyshire Adult Safeguarding: 01629 532600 (out of hours service available)

• NSPCC Helpline: 0808 800 5000

• Police: 101 (non-emergency) or 999 in an emergency

• Care Quality Commission (CQC): www.cqc.org.uk/contact-us/report-concern

Our promise

• All safeguarding concerns are treated respectfully and sensitively.

• Information is handled confidentially, although it may be shared with safeguarding authorities if necessary to keep people safe.

• Concerns involving senior staff will be escalated externally to ensure independence.

• You will never be treated unfairly or disadvantaged for raising a safeguarding concern.

• Support and reasonable adjustments are available if you need help raising a concern.